Terms & Conditions (See360.app)

Welcome to See360.app (“See360,” “we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, apps, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1) Who We Are

See360.app provides tools that allow users to upload, store, process, and/or share visual content (including photos and other media) and related data, subject to these Terms.

2) Eligibility and Account Registration

You must be legally able to form a binding contract to use the Service. If you create an account, you agree to:

• Provide accurate and current information
• Keep your login credentials secure
• Notify us promptly of any unauthorized access
• Be responsible for all activities that occur under your account

3) Plans, Free Access, and Changes to the Service

We may offer free or paid subscription plans (“Plans”).

Free access may change or end. If a free Plan, trial, promotion, or feature is offered, we may modify it, limit it, or discontinue it at any time, with or without notice, to the extent permitted by law.

We may also update, change, suspend, or discontinue any part of the Service (including features, storage limits, bandwidth limits, integrations, or supported formats) at any time. If you are on a paid Plan and we materially reduce core functionality, we will make reasonable efforts to provide notice.

4) Usage Limits, Data/Storage, and “Enterprise” Plans

To protect the Service and ensure fair use, we may apply limits (which vary by Plan), including:

• Bandwidth/data transfer (e.g., streaming, downloads, views)
• Storage
• Processing time or compute usage
• API request rates
• Number of projects, spaces, users, or seats

Excessive usage and custom pricing. If your account consistently exceeds typical usage for your Plan or impacts system performance, we may:

• Throttle or limit usage
• Require you to reduce usage
• Temporarily suspend uploads, processing, or sharing
• Require a move to a custom “Enterprise” plan (custom limits, SLA, support, and pricing)

We will generally attempt to notify you first (where feasible), but we may take immediate action to protect the Service.

5) Fees, Billing, and Taxes

If you purchase a paid Plan, you agree to pay all fees and applicable taxes. Unless otherwise stated:

• Subscriptions renew automatically each billing period until canceled
• You authorize us (or our payment processor, Stripe) to charge your payment method
• Fees are non-refundable except where required by law or as expressly stated in a written refund policy

We may change pricing with advance notice for renewals. If you do not agree to the new price, you must cancel before renewal.

6) User Content and Ownership

“User Content” means content you upload, submit, or otherwise make available through the Service, including photos, images, media, text, metadata, and related information.

You retain ownership of your User Content. However, to operate the Service, you grant See360 a limited license to host, store, process, transmit, display (where you choose to share), reproduce (for backups), and otherwise use your User Content solely to provide, maintain, secure, and improve the Service and as required by law.

You are responsible for backing up your content. It is recommended to keep your backups safe on local drives.

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content and use of the Service comply with these Terms and applicable laws

7) Acceptable Use

You agree not to use the Service to:

• Upload, store, share, or process illegal content or content that violates any law or regulation
• Upload or share content that infringes intellectual property, privacy, or other rights of others
• Share content depicting sexual exploitation of minors, non-consensual intimate imagery, or any other abusive content
• Harass, threaten, defame, or harm others
• Upload malware, attempt unauthorized access, or disrupt the Service
• Circumvent storage/bandwidth limits or security features
• Use automated scraping or abusive API usage without permission
• Use the Service for any unlawful surveillance

No illegal photos. You must not upload or share photos or media that are illegal to possess, view, or distribute, including material that violates applicable criminal laws.

We may remove content and/or suspend or terminate accounts we believe violate these rules.

8) Content Moderation and Enforcement

We are not obligated to monitor User Content, but we may do so to:

• Enforce these Terms
• Comply with law
• Respond to abuse reports
• Protect the Service and users

We may remove or disable access to User Content, and we may suspend or terminate accounts, at our discretion, including for repeat violations.

9) Third-Party Services and Links

The Service may integrate with or link to third-party services (e.g., hosting, analytics, payment processors). We are not responsible for third-party services, and your use of them is governed by their terms and policies.

10) Intellectual Property

The Service, including its software, design, branding, and content (excluding User Content), is owned by See360 or its licensors and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service except as allowed by these Terms.

11) Feedback

If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation.

12) Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

• You violate these Terms
• Your use poses a security risk or harms the Service
• You fail to pay fees (if applicable)
• We discontinue the Service

Upon termination, your right to use the Service ends. We may delete your account and User Content in accordance with our data retention practices and applicable law. If you want stronger guarantees (e.g., retention, export support, SLAs), ask about an Enterprise plan.

13) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEE360 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee the Service will be uninterrupted, error-free, or secure, or that any content will be preserved without loss.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEE360 WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEE360’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SEE360 IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 USD.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15) Indemnification

You agree to defend, indemnify, and hold harmless See360 and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from:

• Your User Content
• Your use of the Service
• Your violation of these Terms or applicable law

16) Privacy

Your use of the Service is also subject to our Privacy Policy. If you use the Service, you consent to the collection and use of information as described there.

17) Copyright Complaints (DMCA)

If you believe content on the Service infringes your copyright, please contact us with:

• Identification of the copyrighted work
• Identification of the allegedly infringing material URL
• Your contact information
• A statement that you have a good-faith belief the use is unauthorized

DMCA Contact: Lexington Drone Video, LLC
Email: info@lexdronevideo.com
Address: 2237 Dogwood Trace Blvd, Lexington, KY 40514, USA

18) Governing Law; Dispute Resolution; Arbitration; Class Action Waiver

18.1 Governing Law

These Terms are governed by the laws of Kentucky, excluding its conflict of laws rules. If you are a consumer, you may also have rights under the laws of your state of residence.

18.2 Informal Resolution First

Before filing a claim, you agree to try to resolve any dispute informally by contacting us at info@lexdronevideo.com with a brief description of the issue and your requested resolution. We’ll try to resolve the dispute informally within 30 days of receiving notice.

18.3 Agreement to Arbitrate

If we can’t resolve the dispute informally, you and See360 agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, “Disputes”) will be resolved by binding arbitration on an individual basis, rather than in court, except as described in Section 18.6 (Exceptions).

This arbitration agreement is governed by the Federal Arbitration Act to the maximum extent permitted by law.

18.4 Arbitration Provider; Rules

The arbitration will be administered by [JAMS] under the provider’s applicable rules in effect at the time the arbitration is initiated (including consumer rules if applicable). If the selected provider is unavailable, the parties will agree to a substitute administrator, or a court will appoint one.

18.5 Arbitration Process; Location; Fees

• Location / format: Arbitration will take place in Fayette County, Kentucky, unless you and we agree otherwise. The parties may agree to conduct the arbitration by video, phone, or on written submissions where permitted by the rules.
• Authority: The arbitrator has exclusive authority to resolve all Disputes, including issues relating to the interpretation, applicability, or enforceability of this arbitration agreement, except that a court will decide the enforceability of the Class Action Waiver in Section 18.7.
• Fees: Payment of arbitration fees will be governed by the provider’s rules and applicable law. If you are a consumer and the rules require us to pay certain fees, we will do so.

18.6 Exceptions

Either party may choose to bring:

• Individual claims in small claims court (if eligible and filed on an individual basis)
• Claims seeking injunctive or equitable relief to stop unauthorized use or abuse of the Service, or infringement/misappropriation of intellectual property or security-related harms

18.7 Class Action Waiver

To the fullest extent permitted by law, you and See360 agree that Disputes must be brought in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding. You waive any right to a jury trial and to participate in a class action.

18.8 Opt-Out

You may opt out of arbitration by sending us written notice within 30 days of the date you first accept these Terms. Your notice must include your name, account email, and a clear statement that you want to opt out of arbitration. Send the notice to info@lexdronevideo.com.

18.9 Severability

If any part of this arbitration agreement is found unenforceable, the remainder will remain in effect. If the Class Action Waiver is found unenforceable, then this entire arbitration agreement will be null and void (and the Dispute may proceed in court), unless applicable law requires otherwise.

18.10 Time Limit

Any claim must be brought within 1 year after the claim arises, unless a longer period is required by law.

18.11 Changes to Arbitration Terms

If we make a material change to this arbitration section, we will provide notice and the change will apply only to Disputes arising after the effective date of the change, unless you agree otherwise.

19) Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the Effective Date. Your continued use of the Service after changes become effective means you accept the updated Terms.

20) Contact

Questions about these Terms? Contact us: